Frequently Asked Questions
Everything you need to know about bringing history into your home.
Are your artifacts genuine historical pieces?
Yes, all items in our collection come with a Certificate of Authenticity. We work with certified archaeologists and reputable estates to ensure every piece is a genuine relic from the stated era.
How do you ensure safe shipping for fragile items?
We use museum-grade packaging materials, including custom-fitted foam and double-walled crates, to ensure your artifact arrives in perfect condition. All shipments are fully insured.
What is your return policy for ancient goods?
We offer a 30-day inspection period. If you are not satisfied with your purchase, you can return it in its original condition for a full refund, provided the security seal on the certificate remains intact.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international orders may be subject to cultural heritage export permits, which our team will handle on your behalf, though this may add 5-10 days to processing.
How should I clean and maintain my artifact?
We recommend avoiding harsh chemicals. Each purchase includes a specific care guide tailored to the material (stone, bronze, or ceramic) to help you preserve the item's integrity for generations.
Can I request a specific historical period?
Absolutely. If you are looking for a piece from a specific dynasty or civilization not currently listed, contact our sourcing team and we will attempt to locate a piece for your private collection.